Institutional change through quality assurance : identifying conditions to support effective policy implementation and management intervention

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V. Foreign Higher Education and Education Systems, International Relations, Bilateral Relations
B. Essays, Commentaries, Statements

Author	NEWTON, Jethro
Title	Institutional change through quality assurance : identifying conditions to support effective policy implementation and management intervention
Publication year	2013
Source/Footnote	In: Leadership and governance in higher education : for decision-makers and administrators - Berlin : Raabe.- 3 (2013) 4, S. 41 - 61
Inventory number	35612
Keywords	Qualitätssicherung ; Hochschule : Verwaltung allgemein
Abstract	This paper focuses on some of the challenges involved in engaging with institutional change through quality assurance. It is argued that in a higher education world of turbulence and uncertainty, if university managers and quality practitioners are to be successful in such change initiatives, then a realistic appreciation of the processes of policy implementation and policy reception, and a capacity to manage the tensions involved in quality assurance, are essential requirements. The article concludes by seeking to identify some of the conditions that might need to be created if the management of change through quality assurance is to be effective. (HRK / Abstract übernommen)