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IV. Studies and Teaching, Continuing Education, Educational Capacities (Organisation of Studies, Study and Examinations System)
B. Essays, Commentaries, Statements
Author
|
ECKSTEIN, Brigitte |
Title
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Roles and challenges for external change agents in implementing a quality management system for learning and teaching / Knut Eckstein ... |
Publication year
|
2011 |
Source/Footnote
|
In: Leadership and governance in higher education : for decision-makers and administrators - Berlin : Raabe.- 1 (2011) 3, S. 15 - 32
|
Inventory number
|
31226 |
Keywords
|
Hochschulen : Erlangen-Nürnberg U : Studentenschaft, Studium ; Studentenschaft : Studienverhalten ; Prüfungsordnungen : Wirtschaftswissenschaften |
Abstract
|
This article is to illustrate the methods applied and the experience gathered by a large school of business and economics when designing and implementing a ?quality process?-based internal quality assurance system for teaching and learning in cooperation with a business organization acting as an external change agent. The success factors of such undertaking, which can be seen as a possible example for similar public-private non-profit partnerships in developing internal quality assurance schemes, is highlighted from the perspectives of both partners, the university and the external institutional advisers who act as change agents. (HRK / Abstract übernommen) |