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IV. Studies and Teaching, Continuing Education, Educational Capacities (Organisation of Studies, Study and Examinations System)
B. Essays, Commentaries, Statements
Author ECKSTEIN, Brigitte
Title Roles and challenges for external change agents in implementing a quality management system for learning and teaching / Knut Eckstein ...
Publication year 2011
Source/Footnote In: Leadership and governance in higher education : for decision-makers and administrators - Berlin : Raabe.- 1 (2011) 3, S. 15 - 32
Inventory number 31226
Keywords Hochschulen : Erlangen-Nürnberg U : Studentenschaft, Studium ; Studentenschaft : Studienverhalten ; Prüfungsordnungen : Wirtschaftswissenschaften
Abstract This article is to illustrate the methods applied and the experience gathered by a large school of business and economics when designing and implementing a ?quality process?-based internal quality assurance system for teaching and learning in cooperation with a business organization acting as an external change agent. The success factors of such undertaking, which can be seen as a possible example for similar public-private non-profit partnerships in developing internal quality assurance schemes, is highlighted from the perspectives of both partners, the university and the external institutional advisers who act as change agents. (HRK / Abstract übernommen)